What is Hire My Assistants?
Hire My Assistants is Virtual Assistant Company with a team of professionals chosen for their expertise in Administrative services, Office assistance, Customer support, Online services, Professional services, Web designing and Development.
Where is the company and operations located?
The company is based in India. The head office and operations department are in Mumbai, India.
What kind of tasks can I delegate to the virtual assistant?
Tasks which do not require physical attendance and can be done either by remote access or use of a computer and telephone by an individual can be delegated. During initial inquiry, you can discuss the task with sales representative followed by an Interview with your prospective virtual assistant suitable for your task.
How do I sign up and How long will it take to start the project delegated?
You may call Or send an email to discuss the scope of the task. Once you are convinced with our capacity, you can visit the Pricing page on our website to sign up for one of the plans suggested by the sales representative during your detailed discussion. You may also start with a smaller package to explore our services and then gradually change the plan without any extra cost involved in it. You can make payments via Visa, Mastercard, Or PayPal
Do I have to commit for a certain period?
No, at HMA we do not ask for any commitment. We understand, “If you like our services and quality, We would always be your first choice”.
How is my data secured?
We adhere to the Data Protection Act requirements. We have advanced internet firewalls, antivirus software’s, restricted internet access and usage policies, no cell phones allowed on operations floor, no writing material, 24/7 manned security with IP cameras. There is background check done for all Virtual Assistants hired at Hire My Assistants for moral character. Your data is safeguarded by all means.
Do you have a Non Disclosure Agreement we can sign?
Yes indeed!! We would always want you to be at peace of mind when it comes to data security.
How many VA's can I hire in a single plan?
You can hire 2 VA’s in the HMA – 80 and HMA – 160 hour plans. You can form a team and delegate diverse tasks accordingly. The HMA – 40 hour plan can be altered as per management’s discretion siting operational constraints.
How do I connect with my Virtual Assistant after Sign up?
Once you complete the sign up process, you will receive account set up email with all relevant details of sign up on the same day. Your Virtual assistant shall be allocated (if not selected during initial discussion with the sales representative) the next working day. You can use a dedicated telephone number, chat on Skype, and send emails to communicate with the Virtual assistant.
Can I change my plan any time?
Yes, you can upgrade the plan at any time by just paying the difference amount. No extra charges are applicable.
What is the validity period on all plans?
All plans are valid for 30 days. However, you are most welcome to discuss the scope of the project and the sales representative can make alterations as per the requirement.
What if I don't use the plan and validity lapses?
We understand there would be a discomfort, either personal Or Business related. Hence we do not penalize you for this. You can discuss the issue with the Virtual Assistant and also send a mail to the feedback team on firstname.lastname@example.org. We shall have the account kept on hold for you at no cost. You can resume anytime by just informing 3 business days in advance.
Do I get to work with the same Virtual Assistant and How educated is my Virtual Assistant?
Yes, we would always reward you for your loyalty. We always want our clients to build a strong rapport with the Virtual Assistant as it is fruitful for your business and eventually our company.
Can I get professional degree holder Virtual Assistants, like MBA's and Engineers?
Yes, we do have MBA’s, Engineers, Medical professionals on demand. We would love to discuss the scope of the project and provide you with.
Is there a joining fee?
No, you don’t have a joining fee nor any penalty for delegating one time projects.
If I am not comfortable working with a Virtual Assistant, then?
Well, if you are not comfortable Or the Virtual assistant is not performing as per your expectations, just write into email@example.com and we shall get back to you in 1 business day with the root cause analysis of the discomfort and replace the Virtual assistant immediately.
100% of the paid amount will be refunded within 5 business days if you do not get the account started in 2 business days after making the payment via PayPal.
Once you request your account to be setup and virtual assistant is allocated to your task, no refunds are possible for cancellation of services for Personal Or Business reasons.
Refunds will be given at the discretion of the management.
Email Support – firstname.lastname@example.org