Do away with installation of high cost telephone lines, instruments and internet access. Outsource your phone call management to us and get assured 24×7 virtual customer service to your clients.
HMA virtual call centre executives are well aware that they represent their clients’ business while they do their job. Needless to say, they are trained to handle first time callers and exceptional callers with equal ease.
Our call center Virtual Assistants job duties are –
- Communicate correct requirements of callers to the organization they represent
- Address & resolve first level queries
- Market & sell additional products/services by recognizing opportunities during the call
- Maintain call centre database
Our virtual assistants who handle the call center operations enhance organization reputation by accepting ownership for accomplishing new and different requests.They explore opportunities to add value to job accomplishments which in return helps everyone.